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Emphasize that YOU careOften, pharmacists fear that a patient will have a negative response when the topic of opioid use disorder is brought up. Fortunately, research shows that showing concern for people rarely returns aggressive responses. One easy step that you can take to make this happen is:Avoid using “but” and use “and” instead. This will help to validate your patient’s feelings and will make them less defensive - leading to a more productive and care focused conversation.#opioidusedisorder #ndsu #OneProgramNorth Dakota Pharmacists Association - NDPhANDSU College of Health Professions ... See MoreSee Less