We feel it’s important to participate in the ONE Program because it allows us to further increase patient safety around prescribed opioids.

Use a cheat sheet to help staff understand workflow, especially when first getting started.

There is never a perfect day to start something new. You just need to do it. Pick a day to start and be committed to the process.

Do not have patients complete the patient intake form at the drop off window as this can inhibit workflow. Have them take the form to the waiting area or other private area to complete and then return to pharmacy.